Clarifications and Complaints (UNE/CONDUSEF)

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Clarifications and complaints

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UNE (Crediclub Specialized User Care Unit)

- Email: une@crediclub.com

- Telephone (81) 8000 9800

- Office Hours: Monday to Friday from 9:00 a.m. to 5:00 p.m.

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IMPORTANT NOTICE

The office of the head of the Specialized Consultations and Complaints Unit (UNE) is located at Regina #407, Col. Regina, Monterrey, NL, 64290.

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CONDUSEF (National Commission for the Protection and Defense of Financial Services Users)

We make known for our customers the contact information of the NATIONAL COMMISSION FOR THE PROTECTION AND DEFENSE OF USERS OF FINANCIAL SERVICES (CONDUSEF):

For user support:

- Call center: 555340 0999 and 800 999 8080
- User Service Address: Ave. Insurgentes Sur No. 762, Col. Del Valle, Benito Juárez Delegation, Mexico City, C.P 03100.
- Website www.condusef.gob.mx

- Email: asesoría@condusef.gob.mx

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